Features · Grow

Analytics, reports and link tracking

Messages, broadcasts, carts, support quality and store performance, in one place.

Analytics covers how messages perform, which carts are open, how the team is doing and how customers rate support. The report builder produces store, Meta Ads, Google Ads and comparison reports that can be shared by link, and the link tracker measures clicks on short links.

What it can do

• Message delivery and read rates over time; broadcast performance
• Open carts across WhatsApp chats, checkout and the website
• Team activity, sales assisted and agent availability; customer satisfaction (CSAT) with reasons for low ratings
• Report builder: store performance, Meta Ads, Google Ads, and comparisons such as store versus marketplace
• Tracked short links with total and unique clicks, devices, browsers and hours

Dashboard screens

• Analytics overview

  Headline analytics across messages and automations.

  Open in demo

• Messages

  Sent, delivered and read over time.

  Open in demo

• Broadcasts

  Broadcast totals and top templates.

  Open in demo

• Team

  Per-agent activity, workload and sales assisted.

  Open in demo

• Availability

  Who is online and taking chats right now.

  Open in demo

• Open carts

  Customers with items in a cart, by channel.

  Open in demo

• Support feedback

  CSAT scores, by channel and agent.

  Open in demo

• Report builder

  Build, save and share reports.

  Open in demo

• Link tracker

  Short links and their click totals.

  Open in demo

• Link performance

  Links ranked by clicks.

  Open in demo

In the live demo

Every analytics screen populated, reports built from sample data, and tracked links with click detail.

Keep exploring